SAP CX
As digital transformation progresses, companies face significant challenges: competition is increasing, and so are customer expectations. To meet these challenges, resellers and business owners need to offer their prospects and customers a consistent customer experience that is fully integrated with their business processes. The entire value chain must be enhanced and included. The SAP Customer Experience (SAP CX) platform is exactly what is needed for this purpose! It enables the necessary fusion of the different areas: marketing, sales, service and commerce
An SAP CX consultant will be able to gives you a complete 360° view of your customers and adds practical information from your company's logistics, sales and finance departments.
SAP Customer Experience consists of five interconnected CRM and marketing applications. These applications are based on cloud services and thus allow a complete approach, without neglecting security. We are delivering the best consultants proficient in using the SAP HANA platform and the SAP Fiori user interface.
The 5 pillars of CX:
- SAP Marketing Cloud
- SAP Commerce Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Customer Data Cloud
SAP CX Modules:
- SAP BC
- SAP BW
- SAP EM² (gamme CX)
- SAP S/4 HANA Cloud
- Ariba
- SuccessFactors
- SAP BTP
- SAP RISE.