SAP SE (NYSE: SAP) and IBM (NYSE: IBM) announced that IBM Watson technology will be integrated into SAP solutions to deliver new AI-driven insights and automation to support innovation and improve user experiences throughout the SAP application portfolio.

The digital assistant in SAP Start, which serves as a uniform entry point for SAP cloud applications, will be powered by IBM Watson capabilities. Users can search for, launch, and interact with apps offered in cloud solutions from SAP and SAP S/4HANA Cloud using SAP Start. With the aid of IBM Watson AI solutions based on IBM's trust and transparency and data protection principles, new AI capabilities in SAP Start will be created to assist customers increase productivity through both natural language capabilities and predictive insights.

In order to assist managers and staff with a variety of queries, new digital assistant capabilities in SAP Start will be expanded throughout SAP solutions. The features are intended to assist unlock staff productivity so they may concentrate on more strategic work by automating and expediting routine activities. With the capacity to leverage AI and machine learning to extract data from a range of data sources and respond to user questions across lines of business, SAP Start will give customers intelligence at the point of choice. Nearly 13 million users can now easily access AI-derived weather insights through the TripIt mobile app from SAP Concur, thanks to IBM technology, and make more environmentally friendly travel decisions both before and during their trips.

With Watson products used by more than 100 million people across 20 sectors, IBM offers market-leading AI capabilities. Additionally, 25 joint intelligent industry solutions with IBM Watson capabilities that are supported by SAP Business Technology Platform (SAP BTP) are currently being offered to customers by SAP and IBM Consulting. These sector-specific solutions support customers in sectors like retail, manufacturing, and utilities as they accelerate business transformation and use data to make better decisions.

SAP and IBM are working together on generative AI and profound language models in order to enable consistent continuous learning and automation based on SAP's mission-critical application portfolio, in addition to directly integrating IBM Watson AI capabilities into SAP products.

Source: https://news.sap.com/2023/05/ibm-watson-artificial-intelligence-in-sap-solutions/